Once we receive instructions from you to act on your behalf a member of the friendly and experienced Best Value Conveyancing Team will contact you. Our initial contact with you will set out what our responsibilities are, confirm the fees applicable when the transaction completes, and let you know who you will be dealing with.
Within 48 hours we will write to you to confirm these details, and will provide our contact details and the Terms and Conditions under which we are instructed to act. You’ll be asked to sign these and return them to us.
We’re also required by law to undertake certain checks in relation to your identity. All responsible professionals are required to do this to reduce the risk of money laundering, but in the vast majority of cases it is a simple formality.
You will very quickly be asked to provide certain additional information so that we can start the sale ball rolling. The details we need include:
- Your mortgage account details – we need to obtain any title deeds and a redemption figure
- Fixtures and Fittings – there is a standard set of questions which are asked by all conveyancers. These set out the details which become part of the contract and enable your buyer to know basic things like whether your garden shed, or those particularly nice curtains in the lounge, are included in the sale. You can include or exclude items, or indicate the likely cost if you wish to sell additional items.
- Property information – these are further standard questions about your property, dealing with rights of access, who maintains the fences, whether there are any known problems with the building, and other such matters.
- You may also be asked for copies of certain documents, such as those dealing with Building Regulations compliance, or planning consents.
In the meantime we will be communicating with the solicitors representing your purchaser, and will pass any queries they raise on to you so that you may give us the required information. We always aim to reduce correspondence and inconvenience to the minimum.
If we have been able to gather all of the information referred to above, we should quickly be able to provide all of the below to the solicitors representing your purchaser:
- Official Copies of the title deeds from the Land Registry
- Draft Contract documentation
- Answers to your pre-contract enquiries
- Fixtures Fittings & Contents List
- Planning permissions and other miscellaneous documentation and guarantees
That brings the first stage to an end. Hopefully by now your purchaser will be satisfied that everything is in order and their solicitor will be happy to proceed further.
Of course, Best Value Conveyancing look after your interests too. We will make sure that your purchaser is able to make the required payment, and we’ll ensure that your mortgage company will release its charge once the sale has completed.